Last updated: June 30, 2025
Please read this page carefully before depositing any funds. These terms are subject to change, and you are responsible for reviewing them each time you make a new deposit.
By making a payment on our website, you agree to the Terms of Service and Refund Policy outlined below.
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1. Credit Deposits & Pricing
* All credit deposits are final. Refunds will not be issued unless the service becomes permanently unavailable, which is highly unlikely.
* Prices shown in the pricing table are valid only until your next deposit.
* We reserve the right to change price plans and offers for future deposits. Your current rate is guaranteed only until your next deposit.
* We are not responsible for any additional fees related to foreign currency exchange or conversion rates. Payments made via PayPal or through the Thawani gateway are accepted in any currency and will be converted accordingly.
* There are no daily limits for purchasing reports. You may purchase as many reports as needed.
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2. Vehicle Identification Number (VIN) Submission
* You are responsible for verifying that the VIN is valid before submitting it.
* Submitting an invalid VIN may result in a report showing “not found” or blank data.
* If you receive an error for a VIN, please validate it using the official VIN Decoder:
[https://vpic.nhtsa.dot.gov/decoder/CheckDigit/Index/](https://vpic.nhtsa.dot.gov/decoder/CheckDigit/Index/) before resubmitting.
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3. Report Delivery & Storage
* Reports provided are guaranteed to be genuine and sourced directly from official U.S. platforms.
* Canadian vehicles are accepted, but the report format and content are based on U.S. standards only.
* You must download your reports from the “Histories” tab within *7 days* of your order.
* Reports are not stored permanently. You are solely responsible for downloading and saving your reports.
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4. Disputes & Fraud Policy
* Any payment dispute, chargeback, or suspected fraudulent activity will result in a *permanent ban* of your email, IP address, credit card, and payment account across our website and affiliated platforms.
* Do *not* initiate a payment dispute for customer service matters.
* For support or complaints, contact us at: carfaxoriginal@gmail.com (check your spam/junk folder for replies).
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5. Amendments to These Terms
* We reserve the right to amend these Terms of Service at any time.
* By making a new deposit, you confirm your acceptance of the latest version of these terms.
* These Terms replace any previous versions shared with you.
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6. Acceptance of Terms
If you do not agree with these Terms of Service or the Refund Policy, do *not* proceed with any payment. By making a payment on our website, you confirm that you accept these terms in full.
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Contact
For questions about refunds, policies, or complaints, please email: carfaxoriginal@gmail.com